Term and Conditions

Online customer terms and conditions

I aim to make and dispatch your order within 10 working days, however this may be longer for a commission or if I am away exhibiting at a Craft Show. I will, of course, let you know if that's the case.

If there is something you would like in a hurry just let me know and I will do my best to make it in time.

The entire contents of my site is copyrighted under UK and International copyright laws and is the property of Sharon Baldry Glass Designs.

Copying of my glass product designs is strictly prohibited.

DELIVERY

I  am happy to say that I offer free delivery on all my glass designs within the UK.

I use 2nd class Royal Mail for smaller items and a courier for large pictures and panels.

At this point in time, because of risk of damage, I only post in the UK.

Any damages or shortages must be notified to me within 72 hours from receipt or claims will not be accepted.

Refunds will be processed on return of goods or receipt of adequate photographs.

I am more than happy for you to collect orders from my studio here in Suffolk - I am 3 miles from the well known seaside town of Southwold. Just phone and we can agree a time.